Privacy Policy

Last Updated: November 16, 2025

1. Introduction

Mindnistry Volunteers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password (encrypted), and role (admin or volunteer)
• Profile Information: Additional profile details you choose to provide
• Program Data: Program schedules, items, times, and assignments you create or are assigned
• Task Information: Tasks assigned to you, completion status, and related notes
• Communications: Messages and communications sent through the App

2.2 Automatically Collected Information

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: How you interact with the App, features used, time spent
• Log Data: IP address, access times, app crashes, and performance data
• Location Data: Only if you grant permission (for location-based features, if applicable)

2.3 Third-Party Services

We use the following third-party services that may collect information:

• Supabase: For authentication, database storage, and real-time features
• Expo: For app development and deployment services
• Push Notification Services: For delivering notifications to your device

3. How We Use Your Information

We use the information we collect to:

• Provide the Service: Create and manage your account, deliver program information, and facilitate volunteer coordination
• Communicate: Send you notifications about programs, assignments, and important updates
• Improve the App: Analyze usage patterns to enhance features and user experience
• Ensure Security: Detect and prevent fraud, abuse, and security threats
• Comply with Legal Obligations: Meet legal requirements and respond to legal requests
• Support: Provide customer support and respond to your inquiries

4. How We Share Your Information

4.1 Within the App

• Program Information: Program schedules and details are visible to authorized users within your organization
• Assignments: Task assignments and volunteer information are shared with relevant admins and volunteers
• Profile Information: Basic profile information may be visible to other users in your organization

4.2 With Third-Party Services

We share information with:

• Supabase: For hosting and managing our database and authentication services
• Expo: For app development, analytics, and deployment
• Cloud Service Providers: For hosting and infrastructure

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes (subpoenas, court orders)
• Government requests
• Protection of our rights, property, or safety
• Prevention of fraud or abuse

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Storage and Security

5.1 Data Storage

• Your data is stored securely using Supabase's cloud infrastructure
• Data is encrypted in transit and at rest
• We implement industry-standard security measures to protect your information

5.2 Security Measures

• Encrypted authentication and data transmission
• Secure password storage (passwords are hashed, never stored in plain text)
• Regular security audits and updates
• Access controls and authentication requirements

5.3 Data Retention

• We retain your information for as long as your account is active
• You may request deletion of your account and associated data at any time
• Some information may be retained for legal or business purposes after account deletion

6. Your Privacy Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from non-essential communications
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided in Section 14.

7. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

8. Push Notifications

The App uses push notifications to:

• Alert you about upcoming programs and service times
• Notify you of task assignments and updates
• Send reminders about your volunteer responsibilities

You can manage notification preferences through your device settings or within the App. Disabling notifications may affect your ability to receive important updates.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the App, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy in the App
• Sending an email notification (if you have provided an email address)
• Displaying a notice when you next open the App

Your continued use of the App after such changes constitutes acceptance of the updated Privacy Policy.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access, rectify, or erase your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to lodge a complaint with a supervisory authority

13. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: niel@migokartel.xyz
• Website: https://volunteer-app.migokartel.xyz
• Address: JIA CDO, Cinema 1, Lim Ket Kai Mall, Cagayan de Oro City, Misamis Oriental 9000

15. Consent

By using the Mindnistry Volunteers App, you consent to our Terms of Service and Privacy Policy.